|
Paul Warren, British Telecom (UK)
Abstract
Knowledge workers are central to an organisation’s success – yet the tools they must use often stand in the way of maximising their productivity.
ACTIVE (http://www.active-project.eu), a three-year EU integrating project, seeks to remedy some of the defects of current knowledge worker tools.
|
This presentation will describe how ACTIVE is using semantic technology to address the needs of knowledge workers through:
- Enabling effective and easy-to-use knowledge sharing by combining the richness of formal ontologies with the ease of use of folksonomies.
- Modelling a user’s task context, thereby tailoring the information presented to the user to fit his or her current needs.
- Modelling informal knowledge processes, so that such processes can be learned, shared and reused.
The results of ACTIVE are relevant to all knowledge work. The presentation will illustrate this with case studies in the telecommunications, consultancy and engineering sectors.
|
 Paul Warren, BritishTelecom(UK)
|
|
